Cancellation Policy

I understand that life happens, and sometimes plans need to change. To ensure fairness and allow time to offer your space to others, please take note of the following cancellation policy:

Yoga Classes:

• Cancellations made 24 hours or more before the class start time can be rescheduled or credited toward a future class.
• Cancellations made less than 24 hours before class will be charged in full, and no refunds or credits will be issued.

Massage Sessions & 1-2-1 Yoga Sessions:

• Cancellations or reschedules made 24 hours or more in advance can be rebooked at no extra charge.
• Cancellations made within 24 hours of the appointment time will be charged in full, as it is difficult to fill the slot at short notice.

No-Shows:

• If you do not attend your scheduled class or session without prior notice, the full amount will be charged, and no reschedule or refund will be available.

I appreciate your understanding and respect for this policy—it helps ensure fairness for everyone. If you have any questions, please feel free to reach out!

Booking and Payment Policy

• All yoga classes and massage sessions must be booked in advance. Same-day bookings may be available but are not guaranteed.
• Payment is required at the time of booking, unless you are paying in cash, in which case payment must be paid on arrival to a session.
• If you’re unable to attend, please check the Cancellation Policy for details on rescheduling or credits.
   

Late Arrival Policy

• Please arrive 5 minutes early to settle in before your yoga class or massage session.
• For yoga classes: If you arrive more than 10 minutes late, you may not be permitted to join to avoid disruption.
• For massage sessions: If you arrive late, your session will still end at the scheduled time, and the full fee will apply.

Health and Safety Policy

• If you have any injuries, medical conditions, or are pregnant, please inform me before your yoga class or massage session so I can provide appropriate modifications or adjustments, or if needed direct you to a more appropraite option
• Yoga classes: Listen to your body—never force a movement that feels uncomfortable, and feel free to take breaks when needed.
• Massage sessions: If you have any allergies, skin sensitivities, or specific concerns, please share them before the session.
• If you are feeling unwell (cold, flu, or any contagious illness), please reschedule your appointment or class for the well-being of everyone.
• You must fill out the health questionnaire sent to you prior to your first class or massage session 
• I will not do a massage if you have been drinking or are have taken any illegal substances prior to the the massage

Studio and Home Session Etiquette

• Phones on silent during yoga classes and massage sessions to maintain a calm and peaceful atmosphere.
• Be mindful of others' space—avoid stepping on others' mats and keep conversations quiet before class.
• For massage sessions, please arrive clean and avoid wearing strong perfumes or scents.
• If attending a session at my home, please respect the space, arrive on time, and remove shoes upon entry.
• For home visits, please ensure you have a quiet, comfortable space available for the session, free from distractions.
• Respect the space and each other—this is a welcoming and inclusive environment.
• As I have a dog at home, people wanting massages or 1-2-1 yoga sessions with pet allergies must have them in an alterantive location 
• People may be asked to leave massage or yoga sessions if there is inappropraite behaviour, please respect my personal space as I respect yours